A small shop, built by a seller.
SSR's Vault isn't a reseller farm or a scalper operation. It's a small, hands-on business built on one thing: sourcing authentic trading card product — Pokémon, football, and baseball, sealed and No Shrink — directly from trusted suppliers and passing it on at real, fair prices to people who actually want to open it or hold it.
Every product is inspected before shipping. No resealed boxes, no tampered packs, no "mystery" packaging. If it's listed here, it came from a trusted supplier and is exactly what the listing says — factory sealed, or clearly marked No Shrink.
- Factory sealed or clearly marked No Shrink — never a "mystery" or misrepresented listing
- Every box is photographed from all sides before packing, shrink wrap included when present
- Tracked & insured shipping, ships within 24 hours Monday–Saturday
- Arrive-Sealed Guarantee: refund or replacement if a factory-sealed box arrives damaged or tampered with
- No returns once a sealed box is opened or a No Shrink item is delivered, no exceptions
- Real person answering every email within 24 hours
The Vault Promise
The Arrive-Sealed Policy
Plain-English rules that protect honest collectors and shut out bad actors. By placing an order with SSR's Vault, you agree to every term below.
What we do on our end
- Every box is photographed from every side before packing. If the listing is factory sealed, the shrink wrap is clearly shown; No Shrink items are sealed with an official SSR's Vault sticker across the box seam instead.
- A slip with your order number is placed in the photos so the shots are permanently tied to your order.
- Photos are saved to your order record and can be pulled instantly if a claim is ever filed.
- Ships tracked & insured within 24 hours Mon–Sat.
What you must do to file a claim
- Inspect the mailer before opening. If the SSR seal or sticker looks cut, re-taped, re-stuck, or the box is visibly damaged — do not open it.
- Start a single, uncut video that clearly shows: the sealed mailer from all sides, the tracking label, the SSR seal or sticker, you cutting it open, and every item removed.
- The video must be one continuous take — no cuts, no edits, no pausing the recording.
- Email ssrvaultsupport@gmail.com within 48 hours of delivery with your order number and the video attached or linked.
What is covered
- Arrived damaged in transit (with video above).
- Arrived with the SSR seal or sticker clearly tampered, broken, or missing (with video above).
- Wrong item shipped, or missing item from a multi-item order (with video above).
- Lost in transit once the carrier confirms non-delivery.
Approved claims are resolved by replacement, store credit, or refund — our choice.
What is not covered
- Any claim without a single uncut unboxing video. No exceptions, no edits, no screenshots.
- Claims filed more than 48 hours after delivery.
- Any item once the buyer has broken, peeled, cut, or removed the factory shrink or SSR sticker seal. Once opened, the sale is final.
- "Pulls" — we do not guarantee what cards you pull from any product, sealed or No Shrink. You are buying the box, not its contents.
- Buyer's remorse, price changes, or change of mind.
- Returns sent back without prior written approval from SSR's Vault.
We photograph and seal every order — factory shrink or an official SSR's Vault sticker — so you always know exactly what you're getting. The sale is final the moment that seal is broken. If something is actually wrong, your uncut unboxing video proves it — and we'll make it right.